Key Responsibilities

• Serve as the first point of contact for tenants, vendors, and visitors, providing professional and friendly communication.
• Manage daily office activities including phone calls, emails, scheduling, and filing.
• Utilize AppFolio to support property management tasks such as:
  • Entering and updating tenant information
  • Processing work orders
  • Posting payments
  • Assisting with lease preparation and document management
• Maintain organized digital and physical filing systems.
• Coordinate vendor appointments, maintenance requests, and follow-ups.
• Assist with billing, invoicing, and basic bookkeeping tasks as needed.
• Support internal teams with special projects and administrative tasks.
• Ensure the office environment remains clean, stocked, and well-organized.

Qualifications

• Required: Hands-on experience using AppFolio (1+ year preferred).
• Previous administrative or office support experience, ideally in property management or real estate.
• Strong communication skills, both written and verbal.
• High attention to detail and the ability to multitask effectively.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word) and general computer skills.
• Professional, friendly, and dependable demeanor.
• Ability to work independently and manage tasks with minimal supervision.

Preferred Skills

• Experience supporting property management operations.
• Familiarity with scheduling, vendor coordination, or basic accounting tasks.
• Strong organizational and problem-solving abilities.